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Showing posts from July, 2021

Deliver a modern customer journey with Microsoft

In a retail industry increasingly dominated by Internet of Things (IoT) devices, digital transformation, and review-based shopping, modern consumers are never short of options for evaluating and purchasing their favorite products and services. While these tools foster remarkable shopping experiences, they also challenge retailers, who must become increasingly innovative in their approaches to consumer-facing solutions and strategies for process optimization. In this infographic, you'll see how Microsoft Strategic Retail Solutions can be employed during each of these stages to increase employee satisfaction and create revenue-generating experiences. View: Deliver a modern customer journey with Microsoft

Empowering managers

Retail managers have a lot on their plate, and ensuring that they make the best of the time they have available is imperative. One way to address this is to ensure that they have access to the business-critical information they need to obtain a holistic view of their customers and stores. This way, managers are empowered to make accurate decisions quickly based on the most-current data and focus on delivering innovative in-store experiences that increase revenue and improve customer loyalty. In this video, you'll see how Kroger's Microsoft-powered Virtual Store Manager solution enables retail decision-makers to process their tasks electronically, allowing them to make more-effective decisions and create alluring in-store experiences.

Microsoft Threat Protection stops attack sprawl and auto-heals enterprise assets with built-in intelligence and automation

Attackers will cross multiple domains like email, identity, endpoints, and applications to find the point of least resistance. Today's defense solutions have been designed to protect, detect, and block threats for each domain separately, allowing attackers to exploit the seams and threshold differences between solutions—leaving the business vulnerable to attack. Microsoft Threat Protection stops attack sprawl and auto-heals enterprise assets with built in intelligence and automation. Read on to learn more. Read More...

Work remotely, stay secure

As businesses have had to quickly pivot to new working environments, cyberattacks become an urgent concern. In this thought leadership article, you can learn some of best practices using Microsoft security that help ensure the best protection. Examples include secure access to cloud applications that protect sign-ins with security defaults, methods to manage and secure corporate data in approved apps on personal devices, and providing clear and basic information, including how to protect their devices, will help you and employees stay ahead of threats so they can remain productive. Read More...

Consumer fraud complaints hit record high

This article from the AARP outlines the spikes in identity theft and government impostor scams in early 2020. Consumer complaints crept up to record levels, with overall reports numbering 3.2 million, which is a full 3% rise from 2018—demonstrating why protecting against fraud is more important than ever before. Read More...

Microsoft Dynamics 365 Connected Field Service in Oil and Gas

This video showcases Microsoft's Connected Field Service solution for the oil and gas industry. In this video, you'll discover how oil and gas companies can gain insights from remotely connected devices, drive operational efficiencies, and improve technician productivity with Microsoft Dynamics 365 Connected Field Service, Power BI, and Azure IoT.

Vision of innovation

Among the objectives of digital transformation is making information more accessible to those who need it, whether they're consumers, decision-makers, or employees. The retail industry is no exception, and businesses have taken advantage of many innovative solutions to enrich their stakeholders' experiences by using customer-facing applications and digital workplace tools. Retailers now have better insights into how their customers perceive their brands, and these businesses are able to make more-informed decisions. In this video, you'll discover how industry leader Kroger is using Microsoft technology to empower its consumers, employees, and CPG providers with unique digital solutions.

Enrich your customer, manager, and employee experiences. Get started with Microsoft Retail Solutions.

Effective retail solutions provide stakeholders with relevant information and insights. Whether you're building shelves that help shoppers find curated offers, apps that give insights into business performance, or work tools that empower employees to do more with less, you must also provide the data that each user needs to make better-informed decisions. Subscribe now to learn more about how you can create high-impact solutions that elevate customers' shopping experiences through the power of Microsoft Retail Solutions. View: Enrich your customer, manager, and employee experiences. Get started with Microsoft Retail Solutions.

The virtuous cycle of retail

In business, a virtuous cycle is a set of recurring processes in which the objective of each is to increase the beneficial effect on the next. Not so long ago, the typical purchase pattern was linear. Further, it involved very few steps from the time consumers first learned about a product or service to the time they purchased it. With the arrival of digital transformation, though, both online and brick-and-mortar retailers are adapting to a new virtuous cycle, one in which personalized experiences are the norm and digital customer service tools play crucial roles in making or breaking a purchase every step of the way. In this infographic, you'll learn how digital technology has driven retail's virtuous cycle and get insights into how you can improve your customers' experiences via Microsoft Retail Solutions. View: The virtuous cycle of retail