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Showing posts from June, 2023

Creating personalized experiences

Retailers are reinventing their stores and customer experiences with digital solutions. See how you can use technology to personalize shopping in a way that increases customer sales and loyalty. #retail #digital transformation #smartstore #AI  Read More...

Reinvent retail (Cloud for Retail Demo)

Microsoft Cloud for Retail reinvents the instore experience with retail-specific configurations, connectors, and applications. Connect your customers, your people, and your data with a complete set of retail capabilities powered by AI and automation. Microsoft Cloud for Retail can help improve your business.  Read More...

Keep in Touch

More and more retailers are using smart store analytics to build long-term relationships with customers. If you’re not already using technology that enables this type of insight, here’s why you need to start doing so today. #analytics  #retail  #smarttech  #data  Read More...

CarMax puts customers first with car research tools powered by Azure OpenAI Service

With a nationwide reach of more than 45,000 cars available at any given time, CarMax needs to have online details available for all inventory, plus sales tools for information to help customers buy vehicles. To help the CarMax content team organize, publish, and update its, the company turned to Azure OpenAI Service. In the process it has disrupted the retail industry with cutting-edge digital innovations and capabilities.  Read More...

100-Year-Old Retailer Canadian Tire Modernizes Data Platform with Azure Synapse Analytics and Power

Canadian Tire Corporation (CTC) includes more than 1,700 retail and gasoline outlets across Canada. Wanting to improve retail experiences and better serve its customers, CTC shifted their data to the cloud to take advantage of real-time insights and improve data-driven decision-making. CTC is excited about how this new modernized platform will help revolutionize the way the organization operates within the retail space  Read More...

Resilient Retail

In 2023, retailers in every category will need to weave technology into the fabric of their business so that they can do more with less. At the foundation of this transformation is data. Most retailers, however, are only set up to leverage a fraction of the data that is available. They’re going to need to become much resilient if they want to stay ahead of the competition. https://www.microsoft.com/en-us/industry/blog/retail/2023/01/10/resilient-retail/   Read More...

IDC InfoBrief: Frictionless Customer Journeys

Retailers today realize that they must innovate to better serve their customers and drive growth. Investing in AI-enabled technology in support of an intelligent store increases customer engagement and accommodates changing customer needs. To learn more, download the IDC InfoBrief: Frictionless Customer Journeys.  Read More...

Floral retailer uses Microsoft Teams to make business bloom

House of Lilac, a premium flower company based in Miami, delivers bouquets and arrangements across the city and ships gifts nationwide.  House of Lilac’s digital transformation was the pivotal factor that helped them adapt during the COVID-19 pandemic. From the outset, the company invested in its digital presence as a flower retailer, and the payoff shows. House of Lilac uses Microsoft 365 to consolidate everything under one application. It helped owner Melanie Fernandez organize the company, reduce costs, and increase efficiency and productivity—resulting in a business that’s blooming. Read More...

Microsoft Dynamics 365 for Sales

See how equipping your sales team with tools that are optimized for the modern buyer’s journey unlocks valuable insights, connects your marketing and sales teams, and drives smarter sales decisions.  Watch this short video for a preview, and then reach out. We’re here to help your business accelerate revenue and optimize customer engagement.   Read More...