How well do your sellers and marketers work together? Do your customers know they're working on the same team?
Buyers don't distinguish between marketing and sales. They expect a consistent experience when they're working with a company--whoever they're working with. It's important to keep this in mind as you're thinking through internal processes and systems.
With Dynamics 365, your marketing and sales teams share common data, a complete view of customers, and Office 365 collaboration tools. With integrated solutions in place, you can deliver a seamless customer experience. Check out this e-book, then contact us to learn how your sales and marketing teams can work better together.
Many employees aren't equipped to evaluate or question the outputs they receive from AI. This article from MIT Sloan explains the risk of "rubber-stamping" AI outputs without understanding the rationale behind them, and outlines strategies for building explainability into workplace systems. Read the article to learn how your organization can build a culture that embraces AI without surrendering critical thinking. For guidance on making AI a trusted tool, contact Metisc. Read More...
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