"Good CRMs will not make you drool in admiration or write a pretty sonnet, but the bad ones will drive you and your employees crazy."
CRM systems are a necessary component of being proactive in managing your business. These seven signs are a great way to assess whether your CRM solution is not just meeting expectations but empowering your organization to focus on putting the customer first.
Contact us to learn how you can create connected interactions and improve efficiency for your customers and employees.
Many employees aren't equipped to evaluate or question the outputs they receive from AI. This article from MIT Sloan explains the risk of "rubber-stamping" AI outputs without understanding the rationale behind them, and outlines strategies for building explainability into workplace systems. Read the article to learn how your organization can build a culture that embraces AI without surrendering critical thinking. For guidance on making AI a trusted tool, contact Metisc. Read More...
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