American Express data shows that nearly 60 percent of customers try a new brand or a company just to find better customer service. In fact, 89 percent of customers often swap to a company's direct competitor after bad service. These findings easily transport customer service from the category of business afterthought to the category of business priority. Read this article to discover four tips to building customer loyalty, and contact Metisc to learn how Microsoft solutions like Dynamics 365 for Field Service can support your efforts.
By adopting a cloud-based data protection strategy, businesses can stay ahead of evolving data protection challenges. Based on in-depth interviews with users, IDC confirmed that organizations have realized significant IT and business benefits from Azure Site Recovery and Backup. Download the report to see how Azure Site Recovery and Azure Backup offer IT organizations a full range of daily backup and recovery requirements and disaster recovery. For a demo of these tools, contact Metisc to speak with an Azure specialist. View: The Business Value of Azure Site Recovery and Azure Backup
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