At the Alcoa plant in the distant coastal town of Fjardaal, Iceland, employees relied on a magnetic board to assign and trade shifts, while standard email was used to communicate critical information from one shift to the next—both of which required people to be physically present to retrieve messages or confirm changes in shift assignments.
The adoption of Microsoft Teams transformed these otherwise manual tasks into a workflow better suited to a new generation of digitally savvy Alcoa employees who all carry smartphones. With Teams, company-wide announcements are now made with the confidence that everyone will see them via their devices, regardless of location, while operational information is quickly disseminated and passed along from one shift to the next to improve processes, safety, and efficiency. Watch the video to see how Teams is delivering the future of communication to a new generation of Alcoa plant personnel.
Many employees aren't equipped to evaluate or question the outputs they receive from AI. This article from MIT Sloan explains the risk of "rubber-stamping" AI outputs without understanding the rationale behind them, and outlines strategies for building explainability into workplace systems. Read the article to learn how your organization can build a culture that embraces AI without surrendering critical thinking. For guidance on making AI a trusted tool, contact Metisc. Read More...
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