Since 1975, Climatec has been a leading provider of energy solutions and building technologies. As the company grew, it needed a single, all-encompassing solution that could be used to connect multiple offices, adapt easily to business processes, and support employees while they are out in the field. Watch this video for insight on what Climatec achieved with a Microsoft solution for field service to help organize and automate business processes and give employees the data needed to deliver exceptional customer service.
Many employees aren't equipped to evaluate or question the outputs they receive from AI. This article from MIT Sloan explains the risk of "rubber-stamping" AI outputs without understanding the rationale behind them, and outlines strategies for building explainability into workplace systems. Read the article to learn how your organization can build a culture that embraces AI without surrendering critical thinking. For guidance on making AI a trusted tool, contact Metisc. Read More...
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