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Showing posts from September, 2020

Day in the life - IT project manager

Join Jamal, IT project manager, as he navigates his day with the help of Microsoft Teams. With the mobile app, he joins the daily stand up meeting and reviews the daily activity feed. He reviews status and trends in the dashboard and tasks by owner in the planner. With the cloud-based meeting app. he can review past meetings and he tracks finances in another tab. Check out how Microsoft Teams makes his planning so much smoother with a secure location that brings together everything teams needs to be productive. View: Day in the life - IT project manager

Microsoft Teams delivers healthy, real-time global collaboration for Heart Research Institute (HRI) in Australia

Cardiovascular disease is the world's leading cause of death, a statistic that Australia-based Heart Research Institute (HRI) is working diligently to change. Dedicated to saving lives and minimizing the impact of heart-related illnesses on patients globally, HRI is involved with over 150 international research projects each year which require frequent collaboration with other researchers from around the world—a necessity often hampered in the past by the institute's outdated, unsecure, and largely underused collaboration tools. All that changed when Microsoft partner Dimension Data deployed Microsoft 365 across HRI, with Teams at the heart of the organization's communications. With Microsoft 365 and Teams, HRI can now compare results, share data, and collaborate on documents in real time with researchers in different countries and hemispheres, representing a critical first step for HRI toward realizing the promise of the modern workplace. Watch and share ...

Customer Story: Clifton Coffee | Connect and Collaborate

Clifton Coffee Roasters (CCR) was the first specialty coffee roaster to adopt the Teamwork solutions from Microsoft platform, which means they're breaking new ground in communications methods for their industry. As the company expands, they depend on Teamwork solutions from Microsoft to manage their growth, drive innovation, and help their employees connect in the most meaningful and productive ways possible. Want to increase productivity and drive innovation in your business? Check out this video to see how CCR lead the way in communications innovation in their industry, and then contact us to learn more.

The Ultimate Meeting Guide

How could your employees benefit if you improved your businesses everyday meetings? With meeting best practices, you can improve your company's bottom line and value your employees' time. Sounds good, right? Check out this eBook for more information on how to achieve simple, direct meetings focused on clear action items. Want to improve your employees communication in all aspects across your business? Contact our team to learn how we can help level up your communication game. View: The Ultimate Meeting Guide

Customer Story: Clifton Coffee Overview

For Clifton Coffee Roasters, the first step to growing their business was to improve internal communication within the company. In the past, communication among team members was extremely disjointed, so it was challenging for team members to connect in an efficient manner. And as the business expanded and more employees were onboarded, the communication breakdown became even worse. Enter Teamwork solutions from Microsoft. With a streamlined communication strategy that provided a single hub for company resources and multiple methods for team members to connect no matter where they were individually located, Clifton Coffee Roasters was able to grow into one of the UK's premier coffee companies. Contact our team to see how we can help transform your business with an upgraded teamwork platform.

Help customers work from almost anywhere, on any device, with Microsoft technology

More than 50% of employees report that mobile technology helps them achieve work-life balance by enhancing productivity. We know that you probably want to empower your employees to work remotely, but we also recognize that it can be a struggle to enable remote workers and enhance mobility within companies. Don't worry--we can help. With the latest communication technology from Microsoft, you can connect the tools and services that employees use every day in a single hub for easy access. You can also help increase productivity by integrating team chats and files, and you can even reduce your company's overhead by saving money on office space as employees are able to work remotely. Check out this infographic for industry trends, pain points, proof points, and more on why you should adopt a teamwork platform from Microsoft. And contact us to help you build it. View: Help customers work from almost anywhere, on any device, with Microsoft technology

Help customers work together with Microsoft technology

The landscape of teamwork is changing. Did you know that 83% of employees depend on technology to work together? We know many businesses struggle with disjointed file sharing and dispersed resources. If it sounds like we're describing your company, don't worry--we can help. Now you can take the hassle out of workplace communication with Teamwork solutions from Microsoft. With an integrated Teamwork solution, your employees can bring their teams and resources together, connect with users outside the company, and even work remotely. What are you waiting for? Check out this infographic for more on how your company can benefit from a comprehensive teamwork solution. View: Help customers work together with Microsoft technology

Want To Be A Remote Worker? Get These Digital Skills

How can digital skills enable your employees to work remotely? With the right communication tools and apps geared toward facilitating better teamwork, the benefits of working remotely can include increased productivity and reduced downtime, not to mention hitting that sweet spot in work-life balance. Does your team need help navigating communication tools and apps? Contact us to learn how we can help you create a connected digital workspace. Read More...

Customer Story: Clifton Coffee | Work From Anywhere

Clifton Coffee Roasters always had far-reaching ambitions. They needed to maximize efficiency in their company and create a better way for employees to communicate, no matter where they were individually located. With Teamwork solutions from Microsoft, their employees could work from virtually anywhere, on any device. With features like video conferencing and instant messaging, Microsoft Teamwork solutions help employees work more effectively. And with employees empowered to work remotely, Clifton Coffee Roasters created the digital office of its dreams.

Editorial Leadership in the Age of Content Marketing Automation

Content marketing is now widely understood and accepted as a pillar in the business industry; we acknowledge that providing educational materials to prospects and customers is vital to earn the business and loyalty of today's buyers. As technology rapidly advances, however, the concept of content marketing is changing as well. Content automation, along with editorial and creative arts automation, will continue to affect how we include content to buyers. As the "content landscape" changes, Cameron Conaway encourages leaders to continue to have an open mind and adapt along with this transformation. Rather than base your decision-making on fear, he urges you to "work to shift your mindset and develop habits of curiosity about what's changing and why." These are attributes of leaders who understand technology trends and are in it for the long haul—not short-term success. Read Conaway's full article, "Leadership in the Age of Content Marketing Automa...

Seven Signs Your Business Should Move To A New CRM System

"Good CRMs will not make you drool in admiration or write a pretty sonnet, but the bad ones will drive you and your employees crazy." CRM systems are a necessary component of being proactive in managing your business. These seven signs are a great way to assess whether your CRM solution is not just meeting expectations but empowering your organization to focus on putting the customer first. Contact us to learn how you can create connected interactions and improve efficiency for your customers and employees. Read More...

Climatec powered by Microsoft

Since 1975, Climatec has been a leading provider of energy solutions and building technologies. As the company grew, it found it needed a single, all-encompassing solution to connect multiple offices, adapt easily to business processes and support employees out in the field. Climatec chose a Microsoft solution for field service to help it organize and automate business processes while also equipping employees with the data they need to deliver exceptional customer service. Bringing in the right technology to enable employees creates better customer experiences. Let us help you drive intelligent optimization and empower your organization.

5 Tips to Get More Customers and Retain Them Too

The buyer's journey is a progression of steps the buyer takes when making a purchase. Most businesses know that they need to support the customer at all stages, even though a lot of the process is done before a buyer engages with the seller. When buyers are ready to engage, you must be ready. In the article, "5 Tips to Get More Customers and Retain Them Too," Dhaval Sarvaiya discusses the main stages of the journey: awareness, consideration, decision, retention and advocacy. In the final stage, he reminds us that customers with great experiences will "fall in love with your brand" and that they will not only "promote your brand but will defend it as well." Imagine customers so loyal that they will defend what you're selling—all because they so strongly believe in it. Read this entire article for pointers on how to support your customers at all stages of the buyer's journey. Read More...

Opportunity Heats Up as Honeywell Connects with Homeowners

Honeywell has always been known for making "things." Thanks to the power of data and Dynamics 365, it now makes connected things -- leveraging the Internet of Things (IoT) to drive innovation and deliver more value to customers. "Honeywell has always made great products," says Scott Harkins, Vice President of Honeywell's IoT Partner Programs, Connected Homes. "Now we make great products that are connected. And this connectivity unlocks a whole new relationship with our consumers. For the first time, we're learning from massive numbers of consumers how they use our products and what's of interest to them. And we can inform them when we add new features." How can you harness the full power of data? With Dynamics 365, you can deliver predictive and proactive service that improve customer experiences and empower employees. Metisc can help. Contact us today to get started. Read More...

5 Roadblocks Holding Back Your Data-Driven Goals?

"Data offers us so many competitive advantages--time savings, customer insights, increased efficiencies. It helps us better target our customers, personalize our marketing efforts and create new products our customers really want." When companies learn how to fully-utilize data to drive organizational decision-making, that's when the magic happens. In fact, organizations embracing digital transformation generate an average of $100M more income each year. Let us help you get started. Read More...

Redefine service through Connected Field Service

Dynamics 365 for Field Service enables businesses to move from reactive to proactive field service by bringing together IoT and AI with Field Service. It leverages advanced analytics, machine learning and the Internet of Things to move organizations from a costly break-fix model to a never-fail service model. Redefine service with Dynamics 365 and enhance your customers' experiences. Contact us today to get started! View: Redefine service through Connected Field Service