American Express data shows that nearly 60 percent of customers try a new brand or a company just to find better customer service. In fact, 89 percent of customers often swap to a company's direct competitor after bad service. These findings easily transport customer service from the category of business afterthought to the category of business priority. Read this article to discover four tips to building customer loyalty, and contact Metisc to learn how Microsoft solutions like Dynamics 365 for Field Service can support your efforts.
Microsoft Copilot in Dynamics 365 Business Central streamlines operations with AI-powered automation, smart insights, and faster decision-making. This video shows how Copilot helps teams focus on high-impact work by simplifying financial management and data analysis. Watch now to see AI in action. Contact Metisc to discuss how Dynamics 365 Business Central can benefit your business.
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