This article chronicles how Microsoft partnered with American Express to improve the accuracy of fraud protection for online retailers. American Express joined forces with Microsoft to enable merchants and card issuers to share information about risk exposure while incorporating information in detailed evaluations.
Many employees aren't equipped to evaluate or question the outputs they receive from AI. This article from MIT Sloan explains the risk of "rubber-stamping" AI outputs without understanding the rationale behind them, and outlines strategies for building explainability into workplace systems. Read the article to learn how your organization can build a culture that embraces AI without surrendering critical thinking. For guidance on making AI a trusted tool, contact Metisc. Read More...
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