Customizability in the retail industry can prove quite challenging. It requires tons of data, the capacity to accurately analyze said data, and the creativity to innovate based upon the results obtained. All of this must be executed while ensuring an intuitive shopping experience that maximizes available space and avoids over-saturation, both visually and physically. If this sounds complex, that's because it is—but when done properly, it can unlock a myriad of opportunities to provide your shoppers with tailor-made experiences.
In this video, you'll watch how Kroger, the largest supermarket chain in the U.S., is utilizing video analytics to improve operations and create revenue-generating customer experiences.
Many employees aren't equipped to evaluate or question the outputs they receive from AI. This article from MIT Sloan explains the risk of "rubber-stamping" AI outputs without understanding the rationale behind them, and outlines strategies for building explainability into workplace systems. Read the article to learn how your organization can build a culture that embraces AI without surrendering critical thinking. For guidance on making AI a trusted tool, contact Metisc. Read More...
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