The Royal Automobile Club of Queensland (RACQ) in Australia replaced a 22-year-old legacy platform with Microsoft Dynamics 365 Business Central, Microsoft Azure, and Microsoft 365. This new pipeline delivers streamlined processes and a digital feedback loop with a single source of insights for staff responding to member inquiries.
The result? More engaged workers and better service for its 1.7 million members, leading to improved satisfaction.
#Metisc #MSDyn365 #D365 #Microsoft
Many employees aren't equipped to evaluate or question the outputs they receive from AI. This article from MIT Sloan explains the risk of "rubber-stamping" AI outputs without understanding the rationale behind them, and outlines strategies for building explainability into workplace systems. Read the article to learn how your organization can build a culture that embraces AI without surrendering critical thinking. For guidance on making AI a trusted tool, contact Metisc. Read More...
Comments
Post a Comment