Chief Information Officers (CIOs) are accustomed to rapid change, but with pandemic-related disruptions, the volume of work coming into IT offices is unrivaled. Items drawing the most attention to IT leaders include concerns about the developing role of the customer experience, growing cybersecurity, and data privacy threats, investing in cloud infrastructure, and more. Read what IT leaders and global decision makers are saying about what they plan to do when faced with the biggest issues in the race toward digital transformation.
Many employees aren't equipped to evaluate or question the outputs they receive from AI. This article from MIT Sloan explains the risk of "rubber-stamping" AI outputs without understanding the rationale behind them, and outlines strategies for building explainability into workplace systems. Read the article to learn how your organization can build a culture that embraces AI without surrendering critical thinking. For guidance on making AI a trusted tool, contact Metisc. Read More...
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