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Showing posts from May, 2025

Build and deploy an enterprise chat application with Azure AI Studio

Imagine a sleeker, easier method of creating and deploying enterprise chat. It's here with the help of Azure AI Studio. Watch this eye-opening video showing how to deploy generative AI solutions with preconfigured capabilities like a handy toolkit for building your critical enterprise chat applications.

Azure AI Studio Demo

The new era of generative AI development is here. And it's empowering developers to explore, build, test and deploy AI innovations at scale. Watch this informative video looking at the advantages of Azure AI Studio, the solution that helps your developers move projects from ideas to impact faster and more efficiently.

New Technology: The Projected Total Economic Impact™ of Microsoft Intelligent Data Platform

How can organizations minimize infrastructure costs, automate workflows and deliver new or improved services to customers? With the Microsoft Intelligent Data Platform (MIDP), your organization can benefit from a unified approach that delivers a projected ROI of 95% to 232%. The Forrester Report, New Technology: The Projected Total Economic Impact™ of Microsoft Intelligent Data Platform highlights key findings. Download your complimentary copy of the report to review quantified projected benefits to productivity, efficiency, cost savings, uptime and income. Contact Microsoft partner, Metisc, to discuss how we can support your migration to MIDP. View: New Technology: The Projected Total Economic Impact™ of Microsoft Intelligent Data Platform

Forrester TEI study shows 315% ROI when modernizing customer service with Microsoft Dynamics 365 Customer Service

Week 1's focus is on "Leveling Up Customer Service with Microsoft Dynamics 365." Microsoft's latest blog post reveals an impressive 315% ROI for businesses that modernize their customer service using Dynamics 365 Customer Service. This comprehensive Forrester TEI study highlights the tangible benefits of upgrading service operations, including improved efficiency and customer satisfaction. Read the blog for valuable insights on the financial benefits of implementing Dynamics 365 Customer Service. If you're looking to achieve substantial returns on investment with a transformed customer service strategy, this blog is a must read. is ready to help you explore these benefits and integrate this powerful solution into your business operations. Contact us. Read More...

Accelerate cloud migration and modernize applications at your pace with Azure VMware Solution.

Ready to plan a cloud migration but not sure where to begin? Reach out to Metisc for help moving forward at your own pace.

Copilot in Dynamics 365 Customer Service

Unlock the potential of generative AI to revolutionize your customer service with Microsoft Copilot in Dynamics 365 Customer Service. This quick-hitting infographic showcases the transformative impact of AI on support teams and highlights key Copilot capabilities. From swift answer retrieval to polished email composition and insightful analytics generation, Microsoft Copilot in Dynamics 365 Customer Service elevates team performance to new heights. Check out the inforgraphic and see up-close and in living color how AI streamlines operations, enhances decision-making, and redefines customer service excellence.Ready to harness generative AI for your support team? Let Metisc guide you in leveraging this game-changing technology. Reach out today to explore the possibilities. View: Copilot in Dynamics 365 Customer Service

Sandvik Coromant delivers ultimate customer service with Dynamics 365

Sandvik Coromant, the Swedish tool manufacturer, embarked on its Dynamics 365 journey by piloting Dynamics 365 Sales in the United States. As the company grew, its service team recognized that functions, data and processes weren't adequately standardized across regions, and relying on multiple applications for daily operations was no longer feasible. Read this customer story to discover how Dynamics 365 delivered consistent, loyalty-building, and revenue-enhancing customer service across all touchpoints to Sandvik Coromant. Reach out to to begin your transformation today. Read More...

Achieving sustainable growth with Azure and FinOps best practices

Companies worldwide are seeking to reduce their IT carbon footprint and achieve a more sustainable future by focusing on efficiency and cost optimization. Read this blog post for an in-depth look at two new tools from Microsoft Azure AI that will help your company optimize Azure emissions, align IT sustainability with ESG regulations, measure and reduce your overall emissions. Read More...

Project Gutenberg brings free audiobooks to the global community with AI-generated book narration

When Microsoft learned that the oldest digital library and leading distributor of free eBooks wanted to make its collection more accessible to a broader community of members, including the visually impaired, and those without access to traditional libraries, they donated their generative AI driven solutions, enabling Project Gutenberg to create nearly 5,000 new audio books in record time. Ready to open a bright new chapter in your company's transformation to the Cloud? Azure AI techspert Metisc can help you get started. Read More...

Microsoft is a Leader in The Forrester Wave™: Customer Service Solutions, Q1 2024

Measuring successful service engagement solely on customer issue resolution is no longer good enough. Today, it's a business imperative to deliver personalized, fast service experiences at every touch point and through every engagement channel. The most effective way to achieve this is to build long-term customer loyalty and transform operations with modern, AI-enhanced capabilities across all service processes and interactions. Microsoft is continuously enhancing Microsoft Dynamics 365 Customer service to empower customers to differentiate service organizations, and Forrester Research has noticed and designated Microsoft a Leader in "The Forrester Wave™: Customer Service Solutions, Q1 2024." This blog post highlights the significance of this distinction. Read the blog post and contact us to learn how Metisc can help you differentiate your organization's service operations with AI. Read More...