Sandvik Coromant, the Swedish tool manufacturer, embarked on its Dynamics 365 journey by piloting Dynamics 365 Sales in the United States. As the company grew, its service team recognized that functions, data and processes weren't adequately standardized across regions, and relying on multiple applications for daily operations was no longer feasible. Read this customer story to discover how Dynamics 365 delivered consistent, loyalty-building, and revenue-enhancing customer service across all touchpoints to Sandvik Coromant. Reach out to to begin your transformation today.
Many employees aren't equipped to evaluate or question the outputs they receive from AI. This article from MIT Sloan explains the risk of "rubber-stamping" AI outputs without understanding the rationale behind them, and outlines strategies for building explainability into workplace systems. Read the article to learn how your organization can build a culture that embraces AI without surrendering critical thinking. For guidance on making AI a trusted tool, contact Metisc. Read More...
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