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Showing posts from January, 2021

Ultimate guide to Windows Server on Azure

Use this guide to implement a quick, simple, and low-impact migration to Azure using your existing Windows Server expertise. Find tactical steps to help you implement your migration; key pointers to support a smooth transition with minimal impact to your nonprofit; and resources from Microsoft and Microsoft partners to understand the capabilities in Azure and opportunities available to you when you migrate your Windows Server workloads. View: Ultimate guide to Windows Server on Azure

Migration to Azure SQL: An Introduction to Data Migration Assistant and Data Migration Service

Nonprofit organizations often operate in a world of highly constrained resources. Doing more with less requires changing how you work. Microsoft is committed to helping you make a greater impact through digital transformation enabled by secure and trusted technology. This webinar walks you through how to move your data to Azure. Read More...

The Company Of The Future Has A Soul

Blake Morgan, author and speaker on customer experience, companies, and the future, states that it's clear that the most successful companies will be the ones that focus on enriching the lives of the people associated with it. It's not just about profits—it's about caring for other humans and our world. She says that people are frustrated by governments and their inability to make change as quickly as people want, and that instead people have turned toward corporations and businesses to make a greater, more efficient impact on society. "The company of the future has a soul," writes Morgan, "it has a purpose and contributes to the well-being of its customers, employees and community." Read her entire article and watch her short video, "The Company of the Future Has a Soul" for a richer understanding of what the best companies of the future embody. Read More...

Here Is the One Question You Need to Ask Your Sales Team

What's the one question to ask your sales team to empower them to achieve more? Check out this article from award-winning researcher, sales expert and tech entrepreneur, David Priemer. In Entrepreneur, David shares advice for selling more, faster and with less friction --encouraging organizations to unveil "blockers and blind spots lurking in the dark corners of your sales operation." Read More...

Take customer engagement to a whole new level

Engagement matters to technology buyers. Check out this infographic to see how combining Dynamics 365 for Sales, Office 365 and LinkedIn Sales Navigator helps customers break through roadblocks to better sales efficiency by bringing relationship data together for actionable insights. Get out from under the complexity of disconnected tools, data and processes once and for all! View: Take customer engagement to a whole new level

Transform the customer journey with Dynamics 365 for Sales + Adobe Marketing Cloud

How do you differentiate yourself and stand out from your competitors? Delivering a more consistent, seamless, and personalized experience for customers is a great way to start--and an even better way to gain a competitive advantage by transforming the customer journey. View this infographic to discover how integrating Dynamics 365 applications with Adobe Marketing Cloud lets you leverage integrated tools and unified data to gain a 360-degree view of customers, orchestrate personalized campaigns, and deliver the right content, at the right time, at every touchpoint. View: Transform the customer journey with Dynamics 365 for Sales + Adobe Marketing Cloud

Lululemon transforms their data platform with Power BI

In this video, learn how Lululemon uses Power BI for reporting and to grow their business globally. We hear from with Leslie Lorenz, the technology director of data and analytics, about how Microsoft helped Lululemon unify data into one immersive platform to enable better decision making.

Close the deal today. Subscribe now.

Today's sales professionals are stretched thin. They're on double the teams as only a few years ago, sales cycles are longer and more complex, and they're more mobile than ever before. Subscribe now to stay informed on how Microsoft Dynamics 365 is enabling modern sales pros to close more deals and increase productivity with tools and capabilities that help streamline sales processes, improve collaboration, and intelligently guide them toward optimal outcomes. View: Close the deal today. Subscribe now.

Modernize and empower sales teams with Microsoft Dynamics 365 for Sales Professionals

On average, sellers work with 6.8 stakeholders and 16 colleagues per deal, which makes sales cycles very long and extremely complex. To further complicate matters, today's sellers are on twice as many teams as they were a few years ago. Clearly, legacy methods of storing and accessing customer information, tracking the status of deals in progress, collaborating with mobile colleagues, and maintaining a "big picture" view of every moving part are not sufficient for today's on-the-go sales professionals. That's where Microsoft Dynamics 365 provides a competitive advantage. Watch this short video to learn how Dynamics 365 can help modernize seller productivity with a simpler, more streamlined way to build sales momentum, close more deals, and boost productivity.

Ultimate guide to Windows Server on Azure

Use this guide to implement a quick, simple, and low-impact migration to Azure using your existing Windows Server expertise. Find tactical steps to help you implement your migration; key pointers to support a smooth transition with minimal impact to your nonprofit; and resources from Microsoft and Microsoft partners to understand the capabilities in Azure and opportunities available to you when you migrate your Windows Server workloads. View: Ultimate guide to Windows Server on Azure

Transform the customer journey with Dynamics 365 for Sales + Adobe Marketing Cloud

How do you differentiate yourself and stand out from your competitors? Delivering a more consistent, seamless, and personalized experience for customers is a great way to start--and an even better way to gain a competitive advantage by transforming the customer journey. View this infographic to discover how integrating Dynamics 365 applications with Adobe Marketing Cloud lets you leverage integrated tools and unified data to gain a 360-degree view of customers, orchestrate personalized campaigns, and deliver the right content, at the right time, at every touchpoint. View: Transform the customer journey with Dynamics 365 for Sales + Adobe Marketing Cloud

Unleashing innovation: Windows Server and SQL Server on Azure

Moving Windows Server and SQL workloads to Azure provides flexible, scalable, and highly available cloud infrastructure. It also supports rapid innovation and digital transformation, freeing you to focus on your mission. This infographic presents the benefits of running Windows Server and SQL Server on Azure.  View: Unleashing innovation: Windows Server and SQL Server on Azure

Travel Counsellors Upgrade from On-Premise CRM to Microsoft Dynamics 365

Travel Counsellors Ltd. is an independent travel company headquartered in Manchester, England with more than 1,800 travel counselors operating in seven countries around the world. One of the company's most important strategies for growth is to recruit more travel counselors globally--but to maximize this strategy, the company needed to move from on-premises Microsoft Dynamics to cloud-based Dynamics 365, an implementation spearheaded by Microsoft partner Alithya. But rather than sit on the sidelines while Alithya did all the work, Travel Counsellors tapped into Alithya's unique methodology to empower a team internally to run the project, and relied on Alithya's oversight, expertise, and experience to ensure that its internal team was doing things according to best practices to make the implementation as smooth as possible. Watch the video to see how this innovative approach to deploying Dynamics 365 helped Travel Counsellors achieve its strategic goals whi...

Personalized Experiences

In today's content and product saturated marketplace, personalization is the key to standing apart from the competition. This infographic highlights the benefits of implementing an organization wide personalization strategy at scale. View: Personalized Experiences

Allstate transforms the customer experience with Azure AI

This video explains how Allstate is transforming customer support with AI. With Azure Cognitive Services, Allstate is capturing insights from customer calls to enable a seamless customer experience.

From Hand Sanitizers To Tacos: Microsoft Shows Us How Companies Are Using Technology To Thrive During A Pandemic

The Covid-19 pandemic changed reality on a global scale, forcing many businesses to shift their practices in fundamental ways. Microsoft held a critical role in showcasing how companies were transforming at the Business Applications Summit with a keynote discussion about how Microsoft—and the world—has adapted. Read More...

24 Hour Fitness uncovers data insights to create personalized customer experiences

Many people want to get fit, but don't know where to begin with their journey. 24 Hour Fitness teamed up with Microsoft to innovate their approach by using real data to foster stronger customer relationships. By applying data analytics and connecting across Microsoft Dynamics 365 and Azure, 24 Hour Fitness can personalize marketing messages and reach out in exciting new ways. Learn more in this video. Read More...

Predictive analytics infographic

This infographic outlines Microsoft's 6 principles for responsible AI. These principles include maximizing efficiency without destroying the dignity of all people, guarding against bias, and transparency. Additionally, AI must be designed for intelligent privacy and accountability so humans can undo unintended harm. View: Predictive analytics infographic

Overview of Microsoft Defender ATP

Learn how Microsoft Defender Advanced Threat Protection delivers preventative protection, post-breach detection, automated investigation, and response for enterprise networks. Play this video for an overview.

Fortify your data against threats

Maximize threat detection during attack stages with Microsoft's comprehensive suite of security solutions. Unmatched volumes of data inform Microsoft security solutions. Learn how you can harness decades of security experience with Microsoft Advanced Threat Protection. View: Fortify your data against threats

Quick start guide to Azure Sentinel

Security information and event management (SIEM) solutions built for yesterday's environments struggle to keep pace with today's challenges—let alone tomorrow's unimagined risks. That's why Microsoft developed Azure Sentinel, a fully cloud-native SIEM designed to serve all four aspects of security operations: Collect data at cloud scale—across all users, devices, applications, and infrastructure, both on-premises and in multiple clouds. Detect previously uncovered threats and minimize false positives using analytics and unparalleled threat intelligence from Microsoft. Investigate threats with AI and proactively hunt suspicious activities at scale, tapping into decades of cybersecurity work at Microsoft. Respond to incidents rapidly with built-in orchestration and automation of common tasks. Get this quick start guide and learn how you can use smarter, faster threat detection and response that connects data from all your sources with the cloud and Azu...

Azure Sentinel

Azure Sentinel  is intelligent security analytics for your entire enterprise.  Collect data, detect threats, investigate incidents, and rapidly respond with  Sentinel. View: Azure Sentinel

RapidDeploy helps first responders defend public safety with Azure Sentinel

RapidDeploy  creates its  Cloud Aided Dispatch  systems to help first responders act quickly to protect the public. There's a lot at stake, and the company's cloud-native platform must be secure against an array of serious cybersecurity threats. So, when RapidDeploy  implemented a Security Information and Event Management (SIEM) system, it chose  Microsoft  Azure Sentinel, one of the world's first  cloud-native  SIEMs. Learn about the whole story in the video below. Read More...

Four Ways To Boost Customer Experience (And Thus Hold Onto Your Clients)

Customer satisfaction needs to be THE priority in every area of your business. Each interaction a customer has with you will either positively or negatively influence your brand, the customer's lifetime value, and the impact on future customers and therefore your revenue. The customer experience is everything in today's market. Ryanne Van Der Eijk is the Chief Customer Experience Officer at RAKEZ and knows how to create a customer-centric workplace. She shares her best advice for providing the right experience to customers in her article, "Four Ways to Boost Customer Experience (and Thus Hold onto Your Clients)." One of her tips is to build customer-centricity as part of your company culture. Start by defining your company's philosophy on customer service—that's the easy part—and then work on ways to share it via the workflow, the hiring process and the staff training. Read her entire article for more ideas for developing a culture focused on customers and her...

4 Reasons Why Social Proof Is Essential to Building Your Brand

Social proof is the idea that people will follow the actions of others—that since so many other people behave in a certain way, it must be the correct behavior. In digital marketing, social proof is highly influenced by comments and reviews on your social platforms. Studies have shown that people are not only more likely to share their experiences about your product or service online, but they are also more likely to be influenced by what other people say and write about you. So yes, it's vital that customers are sharing positive reviews of doing business with you—customer service has never been more important than in the digital age. Maleeka T. Hollaway, in her article "4 Reasons Why Social Proof is Essential to Building Your Brand," states that your social proof demonstrates the degree in which you've helped your clients gain results. "When you can publicly share with your audience how your work or product has created transformations for those who do busines...

Customer story: Garner Foods

Although Garner Foods is based in South Carolina, they sell hot sauce and Green Mountain Gringo brand products all over the world. With digital tools, their projects are easily managed remotely, and team members can work from anywhere. Garner Foods chose to partner with Microsoft 365 Business to easily onboard new employees and to secure company data stored on countless devices. With employees and sales representatives traveling all over the United States, being able to securely work and collaborate from any device has played a huge role in the company's ongoing success.

Investing in a CRM solution? Follow these 7 steps for a successful implementation.

For many organizations and their management teams, the mere mention of customer relationship management (CRM) inspires immediate apprehension. Far too numerous are the stories from companies across all industries about failed implementations, wasted money and time, and frustrated sales executives. But it doesn't have to be that way, according to a Forbes article entitled "Seven Steps For Successful CRM Implementation." In the article, author Marc Emmer asserts that past challenges with CRM implementation have little to do with technology, and more to do with the culture of the organization attempting to implement it. Read the full article to discover what Mr. Emmer feels are the seven keys to successfully deploying and utilizing CRM. Read More...

Transform the customer journey with Dynamics 365 for Sales + Adobe Marketing Cloud

How do you differentiate yourself and stand out from your competitors? Delivering a more consistent, seamless, and personalized experience for customers is a great way to start--and an even better way to gain a competitive advantage by transforming the customer journey. View this infographic to discover how integrating Dynamics 365 applications with Adobe Marketing Cloud lets you leverage integrated tools and unified data to gain a 360-degree view of customers, orchestrate personalized campaigns, and deliver the right content, at the right time, at every touchpoint. View: Transform the customer journey with Dynamics 365 for Sales + Adobe Marketing Cloud

Personalized Experiences

In today's content and product saturated marketplace, personalization is the key to standing apart from the competition. This infographic highlights the benefits of implementing an organization wide personalization strategy at scale. View: Personalized Experiences

Rolls-Royce and Microsoft collaborate to create new digital capabilities

With over 13,000 engines in operation around the world, Rolls-Royce provides services that maintain them all at peak performance. Each engine has sensors that produce terabytes of data over long flights so making sense of that data is critical. This video highlights how Rolls-Royce utilizes Microsoft's Azure platform and Azure IoT solution accelerators to transform how they view data to improve customer relationships. Read More...

62% Of Businesses Say Self-Service BI Is Essential In 2020

This thought-provoking article from Forbes reports findings based on insights from the Dresner Advisory Services' 2020 Self-Service Business Intelligence Market Study examining market trends in BI. It highlights that self-services are an essential consideration for businesses wishing to leverage information resources and expertise to drive better decisions. Read More...

Protect your business with advanced security from Microsoft 365 Business

We get it: running a small business is no small task. We know your customers have no shortage of security concerns, whether it be preventing data loss or ensuring information-rights management. Good news! Now, with security solutions from Microsoft 365 Business, you can have peace of mind knowing your business is defended against all manner of cyberattacks. Need help paving the way to a more secure future for your company? Check out this infographic and contact us to learn more about our unique security solutions. View: Protect your business with advanced security from Microsoft 365 Business

Cybersecurity: A Small Business Guide

You already know that small businesses are particularly vulnerable to cyberattacks, but what can you do about it? How familiar are you with the common security pitfalls for small businesses, and do you know how to avoid them? Check out this article for an overview of the most common types of cyberattacks. It also details cybersecurity best practices targeted at protecting small businesses against data breaches. And if you need help protecting your business and customers, we're here for you Read More...

Customer story: Presentation Studio

Sydney-based company Presentation Studio specializes in writing and designing sleek, professional presentations across the Asia-Pacific region. As the company expanded in proportion to the demand for its product, company leaders at Presentation Studio knew they needed to upgrade to a secure, cloud-based platform, so they partnered with Microsoft 365. They are using productivity and collaboration tools that allow employees to work remotely and work together across a multitude of apps and devices, plus enterprise-grade security features keep sensitive data safe from cyberattacks.

Security Is Not Privacy

Do you know the difference between security and privacy? Although these terms are often used interchangeably, they are quite different. And both are crucial to business longevity. Check out this thought leadership article to help you get started. Read More...

The 5 Habits Of Successful Sales Leaders

If you distilled the best practice for sales leaders, what would it look like? Kevin Kruse, CEO of LEADx has complied his 5 top habits for sales managers to foster a top sales team. Learn how he sees your role as coach, how to give feedback and more! Next, use Dynamics 365 to optimize your team's productivity by automating routine tasks and embedding familiar tools such as LinkedIn, Outlook, Excel etc. right into your sales process. Couldn't be easier! Great sales managers develop 5 habits to engage their team members. Read More...

6 Strategies to boost sales productivity: A guide to modernizing your growing business

This guide will give you six strategies for meeting your sales challenges. You'll get tips on how to meet customers at any point in the possibly non-linear journey, implement seamless solutions, ease onboarding and alignment, and get holistic performance insights. 92% of sales organizations rank sales engagement platforms as critical to their success.(1) You can help your customers make this critical move and find a solution that scales with their business--Dynamics 365. (1) Craig Rosenberg, "Sales Engagement - the Definitive Guide," TOPO, accessed January 15, 2019 View: 6 Strategies to boost sales productivity: A guide to modernizing your growing business

New Belgium Brewery and Microsoft Dynamics - The CRM Story

"We have fun. We make fun. We share fun. The future is bright," that's what we heard from the New Belgium Brewing Company. What's CRM powers all this fun? Microsoft Dynamics 365, of course! "Technology now is a natural extension of how we do our job. And that tech must fit into the experience that we're trying to give to our co-workers and our customers," the brewer says. In this video, discover how Dynamics helps New Belgium Brewing discover the best path to reaching each and every buyer and engaging with personalized content.

Transform interactions with Microsoft Dynamics 365!

Real time insights and embedded intelligence transform your customer interactions. Understand the impact of the buyer's journey. Target the right audience with dynamic segmentation. Bring together insights from multiple channels to give you unmatched advantage! Transform your selling with Microsoft Dynamics 365! View: Transform interactions with Microsoft Dynamics 365!

Digital transformation helps REGINA MARIA deliver better customer care and healthier business processes

REGINA MARIA is the leading provider of private healthcare services in Romania, with three internationally accredited hospitals, 45 of its own clinics, 5,500 employees, and an extensive partner network comprising almost 300 other institutions. The organization is already far along the path toward digital transformation and prides itself on being the most digital healthcare company in Romania, but it's always looking for ways to further expand its digital capabilities and utilize technology to help its patients as well as its business. Microsoft Dynamics 365 for Sales and Microsoft Teams provided just such an opportunity--including a new virtual assistant in Teams named "Ana" that has helped reduce approval processes for managers from days and weeks down to hours and minutes. Watch this video to learn how key Microsoft technologies have enabled REGINA MARIA to not only greatly improve customer experiences, but also vastly improve business processes, resulting in 20 percent...

Powerful alone, better together

This infographic outlines how you can build an immersive end-to-end business solution by connecting Power BI across the entire Microsoft Power Platform, as well as Office 365, Dynamics 365, Azure, and hundreds of apps. Connecting these tools allows you to glean insights anywhere to inform the best business decisions. View: Powerful alone, better together

UNICEF inspires donors with Microsoft Dynamics 365 Customer Insights

In 2019, UNICEF Netherlands came together with Microsoft Dynamics 365 Customer Insights to better understand, engage, and retain donors, turning them into lifetime supporters to garner critical support for UNICEF's mission. UNICEF works across 190 countries and territories to reach the most disadvantaged children and adolescents, and to protect the rights of every child, everywhere. UNICEF and Microsoft embarked on a global partnership focused on empowering, educating, and protecting displaced children and young people through technology. Together, they are committed to scaling their unique strengths - technology, expertise, resources, and advocacy to transform the lives of vulnerable children and young people.

Integrate data apps with Teams

This infographic highlights how you can integrate the data apps you're already using with Teams. Microsoft Teams has 500+ apps so you can find your favorite or add your own. This easy integration allows you to access data from anywhere, anytime. View: Integrate data apps with Teams