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Showing posts from May, 2022

Understand your customers and strengthen relationships remotely

The world has changed, and the workplace continues to evolve post-pandemic. Understanding your customer is essential for personalizing sales—knowing your client wants and needs leads to effective engagements. With increased work happening in the cloud, products like LinkedIn Sales Navigator and Dynamics 365 Sales help you stay agile, meeting customers wherever they are. Sign up to learn more about how to effectively engage with digital selling. Read More...

Driving digital transformation change with Microsoft Dynamics 365

Being truly successful at digital transformation means understanding how change affects the people who do the work. Microsoft Dynamics 365 is a powerful tool for connecting workstreams and improving business outcomes, but first you should see how change management techniques—such as a structured plan with executive sponsorship—can maximize your success. Employees should understand the impact and benefits of the change, plus have clear guidance. This will help you move to a culture where digital innovation comes first. Read More...

Coca-Cola Beverages Africa uses Microsoft technology to simplify its operations

Corporate digitization was the main goal of Coca-Cola Beverages Africa (CCBA) when choosing Microsoft Dynamics to take on the challenge. CCBA had numerous infrastructure issues and they needed to improve the ability of the different parts of the company to work and collaborate seamlessly. When they adopted Microsoft solutions—including Dynamics 365, Azure, and Microsoft 365—their financial operations improved. Customer relationships were strengthened, and they were able to drive HR capabilities through modernized analytic models. Watch the close-captioned video for inspiration about how the company combined customer engagement, security, and analytics into a single platform. Read More...